Terms & Conditions

Last Updated: June 2026

Welcome to Centelleo Store. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or guardian.

If you do not agree with these Terms & Conditions, please do not use our website.

Products and Pricing

We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Prices and product availability are subject to change at any time.

Orders

All orders placed through Centelleo Store are subject to acceptance and availability.

We reserve the right to cancel, refuse, or limit any order for reasons including but not limited to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete or inaccurate customer information

If your order is canceled after payment has been received, a refund will be processed accordingly.

Shipping & Delivery

• Delivery timelines may vary due to public holidays, weather conditions, courier delays, or unforeseen circumstances.
• Customers are responsible for providing accurate shipping details.
• Centelleo Store will not be responsible for delays caused by incorrect information provided by customers.

Return & Refund Policy

Customer satisfaction is important to us.

Return Eligibility

• Customers may request a return within 14 days of receiving their order.
• Returned items must be unused, unworn, undamaged, and in their original packaging.
• Proof of purchase may be required.

Non-Returnable Items

• Used or damaged products
• Products without original packaging
• Customized or personalized items (if applicable)

Refund Process

• Returned items will be inspected upon receipt.
• Customers will be notified regarding refund approval or rejection.
• Approved refunds will be processed through the original payment method or another agreed method.
• Shipping charges are generally non-refundable unless the return is due to our mistake.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Images
• Graphics
• Product Descriptions
• Website Design
• Text Content

is the property of Centelleo Store and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

User Conduct

By using this website, you agree not to:

• Violate any applicable laws or regulations
• Attempt unauthorized access to website systems
• Distribute harmful software or malicious code
• Engage in fraudulent activities

Limitation of Liability

Centelleo Store shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:

• Use of the website
• Inability to use the website
• Product usage
• Delivery delays beyond our control

Your use of the website is at your own risk.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.

Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Information